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On Friday 12 July, North Somerset Council was informed that Transpora bus services, the company which was contracted to operate the X10 service, had been suspended without prior notice.
Transpora operated several bus services across the West of England area, including the X10 route, which is a commercial service and the only route in North Somerset directly affected by this suspension.
The X10 service runs between Clevedon, Portishead, Cribbs Causeway, Filton and Southmead Hospital.
North Somerset Council immediately engaged in discussions with other bus operators to secure a longer-term solution for the X10 service and is pleased to announce that operator The Big Lemon has agreed today, Friday 19 July, to run the X10 service until the end of August 2024.
Council officers worked tirelessly on Friday to engage with other bus operators in the region to ensure that the X10 service continued to operate for passengers with minimal disruption. The X10 will run as normal from this weekend onwards, using the existing route and the same timetable.
The swift response and support of The Big Lemon is greatly appreciated and maintains continuity of the bus network for North Somerset passengers.
Cllr Mike Bell, Leader of North Somerset Council, said: “We’d like to thank The Big Lemon for stepping in at such short notice to ensure that the X10 service continues to operate. Their willingness to support our community during this unexpected disruption is greatly appreciated. We would also like to thank our residents for their patience and understanding during this period of uncertainty as we work towards a sustainable, long-term solution for the X10 service.”
Tom Druitt, The Big Lemon CEO, said: “We are all delighted to be working with North Somerset Council to continue provision of the important X10 bus service. We know that the future of the service has been a huge concern of local residents and passengers this last week and we would like to thank North Somerset Council for their support and all the drivers who have stepped up to deliver the service at short notice in difficult circumstances.”
Further updates on the operation of the X10 and all our other services will be provided in the coming weeks.
For local route information and timetables, visit www.travelwest.info.