Complaints and feedback

Find out how to make a complaint if you are unhappy with a service you have received from the council

How to make a complaint about the behaviour or conduct of an elected or co-opted councillor 

How to complain about a social care service you are receiving from us

Information on complaining about your child's school

Make a compliment about a council service

Comment on a council service, or make an enquiry or suggestion

Read what our procedure for complaints covers

Procedure to follow if you feel you have not been given the information you have asked for

How to report a wrongdoing within the council without fear of being harassed or victimised

Our customer service standards will let you know what you can expect from us when receiving our services, and what we expect from you