I can't pay for my care

If you have eligible care needs under the Care Act and you are not sure if you would be able to pay for it, you can complete an online financial assessment. 

This will help you to understand what you would be expected to contribute towards the cost of your care. You may find there is less to pay than you think.

You can use our online calculator to work out how much you might have to pay for your care. 

Your social care worker will explain this to you as part of the care assessment process.

Our residential and non-residential charging policies explain the detail behind care charges.  

Guidance on the financial assessment process

What we will look at during the financial assessment

The outcome of the financial assessment will depend on your individual needs and circumstances.

We will ask questions about things like

  • your income
  • savings
  • any property you own

This will calculate how much you will need to contribute towards your care and support. You must disclose your financial details to be eligible for funded care and support.

In general, if you:

  • have savings or assets worth less than £23,250 or;
  • your weekly income is not enough to meet the cost of your care

we will provide financial support to meet your care and support needs. This will be done either through a direct payment or by organising the care on your behalf.

Please note this financial threshold may change at the start of each financial year.

What to do next

To find out how much you might have to contribute towards your care, you can use our online calculator which is listed previously on this page. 

To find out about whether you are eligible for care and support please visit our dedicated webpage.

If you would like more information about the financial assessment, please contact us via phone or email at Care Connect.