When we can't help

We are not able to help with equipment and adaptations if: 

• your health condition is short term and expected to improve
  • please speak to your GP
• you’ve been discharged from hospital recently, as you will be under the care of the NHS
• you need a walking aid, physiotherapy, or a period of rehabilitation to overcome the physical problems caused by ill health
  • this would usually be provided by your local NHS community team – please speak to your GP
• your only need is around mental health
  • speak to your GP or you can self-refer to Second Steps for mental health support
• you only need small items of equipment such as a urine bottle
  • please buy this from your local supplier  
• you need urgent health advice
  • call 111 or visit 111.nhs.uk

Short term loan

if you need a short-term loan of a wheelchair (less than six months), please contact the Red Cross. 

You can also purchase or hire wheelchairs from many local mobility shops.

Long term loan or purchase

If you are

• a hospital inpatient or; 
• registered with a GP

and you require a wheelchair for long term use (over 6 months), you will be referred to the Bristol Centre for Enablement Wheelchair and Special Seating Service.