Policies, strategies and quality assurance

Policies

Complainant behaviour policy [182.89 KB]

Discharging the Prevention/Relief duty policy [470.33 KB]

Independent Care Act advocacy (ICAA) policy [620.81 KB]

Independent mental capacity advocacy policy [491.85 KB]

Non-residential charging policy 2024-25 [168.39 KB]

No recourse to public funds policy [672.12 KB]

Protection of property and pets (S47 Care Act) policy [975.39 KB]

Residential services charging policy 2024-25 [340.1 KB]

Risk enablement policy and guidance [762.42 KB]

Technology Enabled Care (TEC) policy [440.92 KB]