We believe no child should go hungry during term time or the school holidays. If you're struggling to provide meals for your children, our welfare provision scheme will provide support.
We believe no child should go hungry during term time or the school holidays. If you're struggling to provide meals for your children, our welfare provision scheme will provide support.
The welfare provision scheme can give you short term financial help in a crisis. The amount of help that can be given will depend on your circumstances.
The scheme is designed to help if you are unable to meet your short-term needs in a crisis, or where you need help to maintain your independence within the community.
You will only be able to apply twice in any 12-month period.
The welfare provision scheme could give you financial help for:
These are only examples. If your situation is not mentioned it doesn’t mean you won’t get help.
You can make a claim if all of these apply:
If you want to make a claim, you will now need to apply online. You will need to upload evidence to support your application.
If you are unable to complete the application form online, we do have the facility to arrange an appointment to talk you through the application process. This is only available to qualifying residents who do not have the facility to complete online. To arrange an appointment please phone 01275 885 082 or email wps@liberata.com.
Once your application has been submitted, we will contact when a decision has been made. Please allow 72 hours for this. There is no need to contact us whilst you are waiting for a decision.
Funding for the welfare provision scheme is given every April and is spread equally across the year. This means that the fund is limited. If the funds in the scheme have been used up, we won’t be able to help you – even if you are eligible for an award – until new funding is provided.
You can ask us to reconsider our decision if you’re not happy with the outcome. Your request must be made within five working days of the date we issued our decision.
To ask us to look at the decision again, please email us using the email address on your decision letter.