Garden waste service

You can sign up to have garden waste collected from your property. It’s an annual, chargeable service which runs from April through to March the following year.

Not all households in North Somerset need a garden waste collection, so it’s fairer for everyone if we charge for this separately.

The subscription rate for 1 April 2024 to 31 March 2025 is £60 for each garden waste bin. Households can have a maximum of two garden waste bins.

Once you have signed up, you will then receive collections until 31 March 2025.

If you can't have a bin at your property, you will be supplied with three garden waste sacks for the same subscription cost of £60. Households can have a maximum of six sacks.

It will cost £60 whenever you sign up.

Help for the most financially vulnerable households

For those in need of financial support, we will reduce the subscription cost by 75 percent to £15 per bin or three sacks.

You will qualify for this discount if any of the following apply:

• you receive council tax support
• you live in a student-only household
• you receive the severe mental impairment discount
• you have an armed forces exemption on your council tax

The discount will be automatically applied when you sign up.

Container deliveries

If you already have garden waste bins or sacks, please continue to use them. 

When you subscribe, you will be asked some questions about which containers you have at your property. We will use this information to work out whether we need to deliver you any containers. 

Please note that deliveries may take up to 28 working days. 

Permits

Once you've signed up to the service, you should receive your permit through the post within 15 working days. Instructions will be sent with the permit and crews will only collect from bins and bags with permits attached.

You can use the online calendar to check when we will collect your garden waste. It may be collected on a different day from your recycling and general waste. 

Garden waste is collected fortnightly for most of the year. During December, January and February there is a monthly collection as less garden waste is produced during the winter.

The service does not operate for a period around Christmas. This is so we can support increased festive recycling and waste collections during that time. The frequency of collections can occasionally change due to disruption.

To keep up to date with live information, follow us on social media.

If you move house within North Somerset, you can transfer your subscription to your new address at no additional extra cost.

We will transfer your subscription to your new address within 25 working days.

• you must take your garden waste containers with you when you move
• a replacement permit with your new address will be sent in the post

We reserve the right to change your container type to suit your new property, if needed.

If you don’t want to sign up to the garden waste service, find out how to compost garden waste at home. Composting is the most environmentally sustainable way to dispose of garden waste and will help us to reduce our carbon emissions.

You can also use one of our three recycling centres. There is no charge to dispose of garden waste at the recycling centres.

If you have a garden waste bin that you don’t need and are not currently receiving collections from, you can request for it to be removed through MyAccount.

If you have any questions, you can email gardenwaste@n-somerset.gov.uk. There are other ways to contact us if you don't have access to email.