In case of an emergency, or if there is a danger to life, call 999.
In case of an emergency, or if there is a danger to life, call 999.
Fortunately, emergencies are rare, however, we must be prepared. An emergency or major incident is any incident that calls for our response when services can’t deal with it under their day-to-day incident management procedures and resources.
This is likely to include wide-spread flooding, transport incidents such as a train crash, chemical incidents, flu pandemics, animal disease and terrorist incidents.
Under the Civil Contingencies Act 2004, we have a statutory duty to prepare for emergencies.
This requires us to:
As part of this duty, we attend the Avon and Somerset local resilience forum. This forum is a multi-agency partnership of different organisations.
It includes local Avon and Somerset:
The aim is to:
The Avon and Somerset Local Resilience Forum produce a Community Risk Register. This explains the types of risks our area may be exposed to and how agencies are prepared to deal with them.
We write emergency response plans, in partnership with our Avon and Somerset Local Resilience Forum multi-agency partners. These plans direct our response to different emergency situations.
Plans vary between:
We exercise those plans, to give staff the opportunity to practice skills and test the requirements of the plan.
These exercises may be:
After an exercise (or incident) we ask for feedback and hold debrief sessions. This gives those involved the opportunity to help develop our emergency plans. They can identify what went well and suggest areas for improvement.
We review plans and update them on a regular basis. We use these suggestions to continuously improve our plans. We also use the lessons learned from other incidents around the country to make changes to our own plans.
In the event of an emergency, we aim to keep services running normally, but we would help the emergency services by providing:
Following an emergency, we help communities to recover. We may also offer more support to people affected by the situation. This assistance will be made known at the time.
If you have been affected by any incident, anywhere, anytime, there is help available to you.
We have a statutory duty to warn the public of potential emergency situations. We will inform you of ways you can keep yourself and your loved ones safe.
See our dedicated community webpage for more information and advice on the things you can do to be prepared for an emergency.
In the event of an emergency, it is important that you follow official sources for the most accurate, up to date information, advice and instructions.
Emergency responders will be putting out regular messages regarding the response.
We will issue information via our website and social media feeds.
We may also activate a public information telephone line. If this is the case it will be advertised accordingly.