Infrastructure or utility related events

In case of an emergency, or if there is a danger to life, call 999.

A list of infrastructure or utility emergency incident scenarios. We also have included advice to help you respond to them, and links to additional information. 

Chemical or radiation incident

If you are involved in a radiation emergency or hear the Severnside Sirens, remember to go in, stay In, and tune in.

If you have been exposed to a hazardous substance, remember to remove, remove, remove.

Fuel shortage

See the RAC website on advice on how to save fuel during a shortage.

Also remember to:

  • keep your speed down and at a constant level
  • plan your trip
  • find the shortest route (but avoid motorways)
  • combine multiple short trips into one longer trip
  • avoid unnecessary weight in the car
  • turn off the air conditioning and close the windows
  • check your tyre pressure and oil level
  • turn off the engine while stuck in traffic

Transportation incident

If you've been involved in a road traffic accident, see the AA website for advice on what to do after it happens.

Remember to:

  • stop the vehicle as soon as possible
  • check for injuries
  • try to remain calm
  • exchange details with anyone involved in the accident

Utility outages

Electricity outage

To report an outage call National Grid on 105 or report a power cut online.

For a national outage, use a wind-up or battery-operated radio to tune into these stations for more information.

  • BBC Radio 2: 88-91FM
  • BBC Radio 4: 92-95FM

Communications outage

Report an outage to your provider.

For a national outage, use a wind-up or battery-operated radio to tune into these stations for more information.

  • BBC Radio 2: 88-91FM
  • BBC Radio 4: 92-95FM

Gas leak

If you smell gas, call 0800 111 999. You can also read the National Gas's safety and advice.

Remember to:

  • not smoke or light matches
  • not turn electrical switches on or off
  • open doors and windows

Water outage