Storm Darragh

The following services have been impacted by Storm Darragh, as of Saturday 7 December: 

  • we will not be providing community meals, but drivers were out on Friday 6 December delivering sandwiches to residents who needed them
  • libraries are closed – including extended access
  • household waste recycling centres remain closed. Portishead and Weston recycling centres will reopen on Sunday 8 December but due to fallen trees Backwell will remain closed while the site is made safe
  • public toilets are closed
  • The Campus is closed
  • children's centres with planned events are closed
  • Weston seafront has been closed

Power outages

National Grid is working hard to get power back and running, which is expected to happen on Saturday evening. As this is an ever-changing picture, we recommended you check the National Grid website for the latest information and updates.

Our Rapid Response service operates 24/7 and is available for anybody who is alone and at risk during power outages. We'd like to encourage family and friends to check on elderly or more vulnerable neighbours but, if needed, our emergency response service is available. In an emergency, please contact the Emergency Duty Team on 01454 615165.

National Grid will also prioritise vulnerable residents without power who joined their priority services register. This provides extra help and additional support during a power cut for the elderly, very ill, disabled or those who rely on power for medical equipment. To find out more about the priority service, visit the priority services section of the National Grid website

Severe Weather Emergency Protocol (SWEP)

We activated our Severe Weather Emergency Protocol (SWEP) on Friday to provide shelter to people sleeping rough. We work in partnership with the YMCA outreach team and Somewhere to Go Day Centre. When activated, anyone who is sleeping rough is encouraged to have a bed for the night. SWEP will be under continuous review until Friday 13 December.

Not everyone sleeping rough wants to accept the offer and they will have reasons of their own for declining. If you are worried about anyone sleeping rough, please send an alert to the outreach team by visiting the Streetlink website.

How to report an issue

Please report issues such as damaged trees on the report or request section of our website. 

Public Transport

Check the First Bus website for latest bus information.

Check Great Western Railway's website for train information.