Transport hubs, bus stops and shelters

Transport hubs are intended to offer useful facilities that make it easier and more appealing to travel on foot, by wheel and by bus – providing a connection point between these different forms of transport. They also offer an attractive focal point for communities, helping to boost town and village centres.  

We’re working with communities to develop designs for attractive new main transport hubs in Clevedon, Nailsea and Portishead. In Weston-super-Mare, we also plan to upgrade the existing Worle Interchange. 

The four transport hub designs and locations have been directly shaped by conversations with community representatives, residents, businesses and bus operators – to create sensitive, attractive designs tailored to local needs and the environment.  

While hub designs differ from town to town, they include features such as high-quality bus shelters and waiting areas, cycle facilities, Information points, real-time information displays, cycle parking and planting. 

We’re also developing early concepts for potential smaller transport hubs in several locations, including Pill, Long Ashton, Weston General Hospital, Yatton, Congresbury, Worle High Street and Cleeve/Claverham. 

We will share opportunities for local communities to help shape and feedback on the designs as they evolve.

Upgrades to bus stops and shelters are under way in a bid to enhance the bus journey experience across North Somerset.  

Over 130 priority bus stops and shelters in North Somerset are set for a makeover under the Bus Service Improvement Plan. The first batch of upgrades are focused on Locking Road (services X1, X5 and A3) and New Bristol Road in Weston-super-Mare (service numbers X1, 6 and A3). The next batch of upgrades across the district will focus on priority stops along the 6, 7, X1, X4, X5 and X6 bus routes, over the next 15 months. 

Stops and shelters owned by parish and town councils and other third parties will be upgraded in partnership with them.  

The nature of the improvements will depend on the type of shelter or stop location, and include one or more of the following features:  

• Accessibility improvements: New shelters with extra space for wheelchairs, mobility scooters and pushchairs  
• Real-time updates: High-contrast real time information (RTI) displays and text-to-speech announcements for visually impaired passengers  
• Comfort and convenience: Bench-style seating with armrests made from recycled plastic (where space allows)   
• Safety first: Enhanced signage and layouts to ensure ease of use for all  
• Sustainable design features: all new bus shelter seating will be made from recycled CD cases, while others will be powered by renewable solar energy, or fitted with living green roofs that support local biodiversity.  

By making bus travel more accessible and appealing, we can help more people make the choice to use sustainable public transport to get from A to B, over more carbon-intensive forms of transport. 

Real-time information (RTI) about live bus departures are displayed at certain bus stops and online to help you see when your next bus is due. 

You can find out more about bus travel in North Somerset on the TravelWest website.

If you notice a problem with a bus shelter, bus stop or incorrect timetable, you can report it to our public transport team either by email or phone. 

Please let them know the bus stop name, bus service number, the direction the bus is travelling in, and the time and date as this will help us deal with the issue quicker.

Our public transport team offers a range of packages with flexible pricing plans for advertising opportunities. These include our full colour digital real time information screens available in prime town centre locations from as little as £25 per fortnight. Email or phone our public transport team to discuss.