New applications
Upon submitting your application, you can expect to receive an outcome within 20 working days.
All transport applications received in time for the new academic year will be reviewed between June and mid-August. If your application is successful within the published deadlines, you will be contacted before the start of term. You will be given:
- details of your route
- your operator
- pick-up/drop-off points
For those applying within academic years, applications can take up to 20 working days to process.
Returning passengers
The majority will continue to receive 'free' travel assistance at their current placement.
Those on one-year awards, such as extended rights and discretionary awards, will need to reapply for the upcoming academic year. Eligibility will then be reassessed by transport officers.
You will be contacted before the start of term with the specifics of your route and notice if any of your child's route details have changed, including route name and/or operator.