North Somerset Council is registered with the Information Commissioner's Office for the purpose of processing personal data.
We, along with our partners, have committed to the government to deliver the national programme in our area (known nationally as the troubled families programme). In order to fulfil our obligations, it is necessary to share information with critical partners. This is important both for the delivery of the programme and evaluating its effectiveness.
The information you provide will be held and used in accordance with the requirements of UK and European data protection law. The information will form part of your high impact families record and will be held for eight years after the programme ends in 2020.
Unless otherwise agreed with you, we will only collect the minimum personal data required to deliver the service, which includes the following sensitive/non-sensitive data:
basic information
- family unit identifier
- forenames
- surname
- date of birth
- gender
- postcode
- relation in the family
eligibility
- date screened for eligibility
- criteria type met
intervention
- intervention for comparison group
- date support started
- date support ended
- intensity of support
unique identifier
- unique pupil number
- school unique reference
- National Insurance number
- police national computer number
- NHS number
The lawful basis for processing personal data is under Article 6(1)(e) of the General Data Protection Regulations. The processing is necessary to perform a task in the public interest or for our official functions and the task or function has a clear basis in law. The lawful basis for processing special category data (sensitive personal data) is under Article 9(2)(g) of the General Data Protection Regulations. Processing is necessary for reasons of substantial public interest, on the basis of union or member state law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and interests of the data subject.
We will not use your personal information in a way that may cause you unwarranted nuisance. Failure to provide the information could result in us:
- not identifying the families needing our support
- not understanding and meeting the needs of the families
- not understanding the difference we are making
Our information relating to individuals and families will be matched with information from public agencies and organisations such as the NHS and health organisations, Department for Work and Pensions, the police, the Ministry of Justice, probation services, schools and the youth offending service.
We may also give your details to commissioned service providers, for example a charity or third sector organisation that we ask to provide services on our behalf. These commissioned service providers will always have the same security standards as the council.
We may share your information with other councils and our partners in the NHS where this is lawful, and the recipient data controller has demonstrated that they have a lawful and legitimate interest in the information. Information shared with our local NHS partners is via a secure system called Connecting Care.